Contract Manager - Repairs & Voids
Location: South London
Salary: £60,000 per annum
Sector: Social Housing
Employment Type: Full-time, Permanent

Overview
We are working in partnership with a leading housing association to recruit an experienced Contract Manager to oversee repairs and voids operations across their South London portfolio. This is a critical role responsible for ensuring high-quality service delivery, strong contractor performance, and excellent resident satisfaction.

The Role
As Contract Manager, you will take ownership of repairs and voids contracts, managing contractor relationships and driving performance against KPIs. You will play a key role in ensuring properties are maintained to a high standard and void turnaround times are minimised, supporting the organisation's commitment to safe, quality housing.

Key Responsibilities

Manage end-to-end delivery of repairs and voids contracts across a defined patch
Monitor contractor performance against SLAs, KPIs, and compliance standards
Lead on contract mobilisation, performance reviews, and continuous improvement initiatives
Ensure void properties are turned around efficiently to minimise rental loss
Work closely with internal teams including asset management, housing operations, and finance
Manage budgets, forecasts, and cost control across contracts
Handle escalations, complex complaints, and stakeholder engagement
Ensure compliance with health & safety regulations and statutory requirementsCandidate Profile

Proven experience managing repairs and/or voids contracts within social housing or a similar environment
Strong commercial acumen with experience in contract management and supplier performance
Excellent stakeholder management and communication skills
Data-driven approach with the ability to analyse performance metrics and drive improvements
Good understanding of housing regulations, compliance, and health & safety standards
Experience managing budgets and delivering value for moneyWhat's on Offer

Competitive salary of £60,000
Opportunity to work with a large, reputable housing association
Strong career progression opportunities
Collaborative and purpose-driven working environment
Comprehensive benefits packageApply Now
If you are an experienced Contract Manager looking to make a meaningful impact in social housing, we would love to hear from you. Please get in touch for a confidential discussion