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Date Added: Sat 21/01/2023

Key Account Manager / Client Administrator

Redhill, RH1, UK
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Company: ADECCO

Job Type: Permanent, FullTime

Salary: £25000 - £28500/annum 20% bonus, gym membership, etc

Account Manager

An exciting opportunity has arisen for an Account Manager to join a friendly, social and busy team. The successful candidate will be responsible for looking after business client's needs, providing top-notch service delivery to major business organisations.

As the main point of contact for your client's business enquiries, you will ensure they receive a high level of customer service and support. The role includes ensuring your clients are provided with accurate invoices and reporting on a monthly basis in line with contractual requirements.

Day to day:

To build and maintain strong working relationships with a key focus on customer experience within your portfolio of business customers, clearly understanding how their business works, what they need from us and how we can deliver for them
Work closely with other departments to ensure customers' bespoke requirements are firstly understood and then surpassed
End to end management of the invoicing process
Ensure invoices are delivered in a timely and effective manner
Liaise closely with relevant sales manager to ensure new customer requirements are established and set up prior to contract start date
Support sales manager in retaining our customers, both through evidence of service delivery and customer experience
Continually identifying improvements to our service delivery, be it through changing customer requirements, process, system enhancements or staff training and development

The ideal candidate will come from a customer service background and enjoy providing first class service. We are looking for a numerate and literate individual with excellent interpersonal and communication skills, both written and verbal. Day to day experience of excel is required.

Excellent communication skills both written and verbal.
Ability to communicate at all levels.
Experience in managing relationships
High level of accuracy / attention to detail
Working knowledge of Microsoft packages such as Excel

Location: Redhill based during induction and training period. - hybrid working after 3 months - Hybrid working will be 3 days in the office and 2 at home. Monday - Friday, 9am - 5pm.

You will have a wide range of benefits and opportunities for career development including:

Contributory Pension
Life Assurance
Share Incentive Plan
Capital Increase Share Scheme
Gym membership - Fully subsidized corporate gym membership
Private Healthcare
Private DentalCare
25 days holiday
Annual Bonus
Hybrid working

For more information, please apply or call Sophie Cload on (phone number removed)

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website
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