Ready to find the right role for you?

Salary: £39,000 per annum plus company car / car allowance and annual bonus

Grade: 5.3

Location: Unit D4-D5, Red Scar Industrial Estate, Longbridge Road, Preston, Lancashire, PR2 5NQ

When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life.

We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.

What we can offer you:

• Access to our company pension scheme
  
• Discounts on everything from groceries to well known retailers
  
• Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
  
• 24 hour access to a virtual GP, 365 days a year, for you and family members in your household
  
• One paid days leave every year to volunteer and support your community
  
• Ongoing training and development opportunities, allowing you to reach your full potential
  

What you'll be doing:

• Manage and supervise a team of seven direct reports and five employees in the wider responsibility, ensuring tasks are performed correctly and safely.
  
• Oversee customer account management, including growing accounts, handling issues/complaints, and supporting field sales staff with job assessments and work quotes, with strict adherence to response time KPIs.
  
• Take responsibility for departmental profit and loss management, including budget control and revenue oversight, while effectively managing inventory levels of drums, materials, and office assets.
  
• Oversee and maintain compliance with International Carriage of Dangerous Goods by Road (ADR) regulations, ensuring high standards of waste segregation and packing procedures while keeping disposal site complaints to a minimum.
  
• Provide customer training on packaging techniques and waste regulations, and deliver presentations for customer tenders when required
  
• Deliver excellent customer service by maintaining strict service level agreements, ensuring timely responses to customer inquiries, efficient quote processing, and prompt collection scheduling to meet established business targets.
  

What we're looking for:

• Comprehensive knowledge of ADR regulations and waste management procedures, including relevant industry certifications
  
• Strong leadership and people management experience with proven ability to motivate and develop teams
  
• Experience in maintaining quality and compliance standards while meeting operational KPIs and service level agreements
  

What's next?

Apply today, so we can make a difference for generations to come.

We're proud to be listed in The Sunday Times Best Places to Work 2024, being named as a Top 10 Very Big Organisation to work for two years in a row! This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia.

We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know.

We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. We are committed to ensuring that all job applicants and members of staff are treated equally, without discrimination because of sex, gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, nationality, ethnic or national origin, religion or belief, disability or age.

We therefore welcome and encourage all candidates who meet the minimum requirements to apply.