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DATE ADDED: Wed 20/11/2019

Public Safety Telecommunicator

Chapel Hill, NC, US
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COMPANY: UNC DEPARTMENT OF PUBLIC SAFETY

JOB TYPE: Permanent, PartTime

# Position Information

## Description of Work

This position is necessary to ensure continued, uninterrupted University operations during periods of adverse weather and/or emergency situations, including those that require the University to close. As such, the employee is required to report to work when scheduled during these type of events.

The primary purpose of this position is to operate the UNC E9-1-1 Communications Center effectively and efficiently 24 hours a day, 365 days a year ensuring law enforcement response, emergency response and other miscellaneous needs. This consists of collecting, processing, prioritizing and disseminating information from and to multiple resources and agencies under stressful conditions.

Position involves operating multiple computer systems simultaneously, including CAD, DCIN, Alarm systems, computerized multi-line/channel telephone and radio systems while performing other multi-task duties on a continuous basis. Position involves listening, documenting, and communicating verbally and in writing over the telephone, radio, and in person.

Position requires the interpretation of audible noises, signals, and tones from various computer operating systems and programs.

*This is an ongoing recruitment that will close on the stated closing date.

## Education and Experience

High School diploma and sufficient experience to demonstrate ability to work under pressure. Additional Education and Experience will be necessary for progressive steps (Journey and Advanced). Requires certification as a Division of Criminal Information computer operator or the ability to achieve certification within 45 days of employment. May require Basic Telecommunicator Certification in accordance with the provisions of the North Carolina Criminal Justice Training and Standards Commission or the ability to achieve certification within one year of employment. All degrees must be received from appropriately accredited institutions.

## Special Physical and Mental Requirements

You must be able to type and talk on phone at the same time.

## Equal Opportunity Employer Statement

The University of North Carolina at Chapel Hill is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, race, national origin, religion, sex, sexual orientation, or status as a protected veteran.

# Contact Information

## Office of Human Resources Contact Information

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to #removed#

Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.



*Position Type:* Temporary Staff (SHRA)


*Job Title:* Public Safety Telecommunicator


*Department Name:* UPD Police - 234401


*Vacancy ID:* S015461


*Position Posting Category:* Police/Security


*Hiring Range:* 12.00-18.00


*Full-time/Part-time:* Part-Time Temporary


*If part-time, how many hours per week?:* 24


*Work Schedule:* Varies based on need.


*Estimated Duration of Appointment:* 6 months not to exceed 11 months


*Posting Open Date:* 09/23/2019


*Posting Close Date:* 09/18/2020


*Stimulus/ARRA Funded:* No


*Temporary Employment Policies:* Temporary Employment Policies


*Quick Link:* #removed#/postings/169709
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