Role: AOG Air Export Clerk
Location: Near Heathrow Airport, London
Shift Pattern: 4 on / 4 off
Salary: Up to £40,000 per annum
Experience Required: Minimum 12 months in a similar role

About the Company
Our client is a leading freight forwarding company specialising in time-critical logistics and tailored freight solutions across air, road, and sea. Renowned for their exceptional customer service and hands-on operational approach, they provide high-quality support to clients across various sectors, including aviation, automotive, and manufacturing.

About the Role
We are seeking a dedicated and detail-focused AOG Air Export Clerk to join our client's fast-paced airfreight operations team. This full-time position follows a 4 on / 4 off shift pattern and is based in London. The successful candidate will play a vital role in managing urgent AOG (Aircraft on Ground) shipments, ensuring rapid response, accurate documentation, and seamless delivery.

Key Responsibilities

* Handling urgent AOG export shipments with speed and precision

* Preparing and processing export documentation and customs entries

* Booking airfreight shipments and coordinating with airlines and handling agents

* Liaising with international offices, suppliers, and customers to ensure timely dispatch

* Monitoring shipments and providing real-time updates to customers

* Ensuring compliance with all relevant export and aviation regulations

* Maintaining clear and accurate records for all export activities

* Supporting the export team during high-demand periods

Essential Skills & Experience

* Minimum 12 months' experience in air export or AOG logistics

* Solid understanding of export procedures, especially for time-critical shipments

* Experience completing export customs entries

* Strong attention to detail and organisational skills

* Ability to perform under pressure and meet strict deadlines

* Excellent communication and customer service skills

* Familiarity with airfreight systems and Microsoft Office tools

* Flexibility to work a 4 on / 4 off shift pattern, including nights and weekends

What's on Offer

* Competitive salary up to £40,000 depending on experience

* Structured 4 on / 4 off shift providing work-life balance

* Opportunity to work within a high-performing, supportive team

* Exposure to critical airfreight operations and international logistics