The Company

Our client is a specialist engineering company due to growth they need a Parts Sales Advisor

with plant, engineering or automotive equipment experience.

Job Role

• As a Parts Sales Advisor, you will play a crucial role in advising and assisting customers with their parts needs, ranging from spares to accessories.
• You will ensure the smooth operation of the parts department by providing excellent customer service, accurate parts identification and efficient stock management.
• Customer Service: Advise customers on required vehicle parts via telephone, email and face-to-face.
• Parts Identification: Accurately identify parts using Electronic Parts Catalogues and Dealer Management Systems.
• Stock Management: Check stock availability, pick parts from the warehouse and manage stock levels.
• Sales Maximisation: Drive sales of products and accessories and upsell where possible to achieve targets.
• Internal Support: Efficiently distribute parts to service department technicians.

The Person

• You will ideally have experience in a similar role.
• Previous engineering/plant environment experience.
• Previous parts look-up experience is preferred (e.g. in a dealership or motor factor environment)
• Strong communication skills, a proactive attitude and a focus on delivering a high level of customer service.
• Enthusiastic, team-focused and willing to learn.
• Analytical approach to problem solving.
• Excellent communication skills (both verbal and written)
• Good IT skills.

The Benefits

• Competitive salary.
• You will be working for a well-established growing employer.
• The company are fully compliant with the latest health and safety requirements for current safe working practices.
• A bonus scheme as the role develops.