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Date Added: Sat 28/06/2025

Administrator (Housing)

Kirkby in Ashfield, NG17, UK
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Company: BELMONT RECRUITMENT

Job Type: Contract, Temporary, Full Time

Salary: £15.65/hour

Belmont Recruitment are currently seeking an experienced Administrator to work with a Nottinghamshire-based Local Authority on a temporary basis. This is a full-time role working 37 hours per week (Mon - Fri) based at their office in Kirkby-in-Ashfield.

The role sits within the Lettings & Housing department, and experience in a property administration role is essential. The incoming candidate will be providing support to residents, ensuring they receive high-quality customer service and administrative help. You will be the first point of contact for housing enquiries, playing a key role in keeping the service running smoothly.

Main Duties:

* Deliver high-quality reception and clerical support, including switchboard operation and greeting visitors

* Maintain and update data systems, spreadsheets, and management information

* Draft routine correspondence and handle mail as required

* Process purchase orders and invoices, liaising with suppliers when needed

* Organise and support meetings, including room bookings and minute taking

* Register, assess and update Housing Register Applications

* Assist customers with housing needs and provide initial advice and signposting

* Log and support the maintenance of anti-social behaviour records

* Complete standard templates for internal procedures like former tenant arrears

* Work flexibly across departments and locations as needed

Essential Criteria:

* Prior experience in a housing/lettings administration role, ideally within a Local Authority, Housing Association or similar environment

* Excellent face-to-face and telephone interpersonal skills

* Strong verbal and written communication

* Confident with Microsoft Office and database use

* Skilled in word processing and formatting documents

* Detail-oriented and able to meet deadlines

* Customer service/call handling experience

If your skills match the above criteria, please apply with your up-to-date CV
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