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Date Added: Fri 16/09/2022


Henfield, UK
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Job Type: Permanent, FullTime

Salary: £20,000 - £24,000 per annum


£20,000 - £24,000 DOE, Henfield (own transport essential) Monday to Friday 8am - 4:30pm, 20 days holiday + Bank Holidays, Pension, Parking

The Role

Due to fantastic and continued growth, an exciting opportunity has arisen for a Customer Service Administrator to join a managed security equipment business in Henfield. Working as part of a small and dynamic team, the Customer Service Administrator will be responsible for supporting new and existing clients who use their services in ensuring their security equipment is functioning effectively, investigating issues, running reports.

  • Processing paperwork for the set up of new clients and installations
  • Performing system checks on client products
  • Helping clients with queries by email and phone
  • Monitoring of system faults using reports and escalating where necessary
  • Conducting investigations into incidents, liaising with clients, third party providers and Police where necessary


We would expect the successful Administrator to have experience working in an office environment (highly desirable) and be confident in using the Microsoft Office suite including Excel. You will have excellent communication skills and a passion for providing great customer service.

Company Information

Our client are a small business with 20 employees, this role is working part of a small team of 4. They work hard to provide a positive culture and truly value the individuals in their team. They provide close support and hands on training to provide you with the tools to succeed in their welcoming team. They reward their team and share in the business successes with regular team building and recognition events and are committed to maintaining a positive and friendly office environment. Due to the location of the business, your own transport is essential.


Up to £24,000 DOE

Training and development

20 days holiday + bank holiday



Travail Employment Group is operating as an Employment Agency. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If you do not hear within 7 days you have unfortunately not been successful on this occasion.

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