Directorate: Assurance and Public Protection
Contract Type: Permanent
Hours: 36
Salary: Grade F
Location: Colindale/Hybrid - There is a mandatory requirement of 3 days per week in the office
Closing Date: 10th August, 23:59
About Barnet Council
Barnet is a borough with much to be proud of. Our excellent schools, vibrant town centres, vast green spaces, and diverse communities all help make it a wonderful place to live and work. As a council we want to build on these strengths as we move into the future. We are growing and developing as an organisation to meet the challenges facing our borough and we are committed to working with partner organisations and residents to make Barnet even better. As an organisation, our staff are committed to Our Values: Caring, Learning to Improve, Inclusive, Collaborate.
Are you seeking a varied and fulfilling role in a supportive organisation?
Are you passionate about continuous improvement and high standards?
Are you experienced in improvements, administration, or customer service?
An exciting job opportunity of Improvement and Compliance Officer has arisen at Barnet Council where you will be empowered to make a real difference.
Barnet offers ample training and development opportunities, and you will be supported to thrive as part of an inclusive and collaborative team.
About the Directorate
The Assurance and Public Protection directorate ensures democratic accountability of council services. The directorate work together to monitor and ensure compliance and provide assurance of Barnet being an engaged and effective council that protects the public purse. They provide enforcement services that engage and protect residents and businesses to support a safer and healthier borough.
About the role
The post holder will join a central Improvement Team (within the Assurance and Public Protection directorate) that lead continuous improvement and provide exceptional compliance and operational support.
Reporting to the Improvement Lead, the post holder will coordinate and support improvement and compliance activities, and provide business support for teams delivering a range of services within the directorate.
This is a full-time permanent opportunity - There is a mandatory requirement of 3 days per week in the office
About you
We are looking for an organised and motivated individual who can work as part of a team to provide a proactive improvement and business support service.
You will be an excellent communicator with advanced organisational and administrative skills. You will particularly enjoy this role if you have the following qualities:
- Experience of supporting improvement and compliance activities within similar organisations
- Experience of delivering high quality customer and business support in a complex environment
- Experience/interest in health and safety, business continuity, corporate complaints, Freedom of Information and Subject Access requests, or Members Enquiries
- Excellent verbal and written communication skills
- Experience of managing a mixed and varied workload
- Confident with technology and competent user of Office365 applications
- Experienced in maintaining spreadsheets and databases, and producing reports
- High level of personal drive and energy with a can-do attitude
What we offer
- 31 days annual leave, plus public and bank holidays
- Work-life balance options may include flexitime, job share, home working, part-time.
- Generous Local Government Pension Scheme
- Cycle to work scheme and season ticket loan
- Excellent training and development opportunities
- Employee well- being training programs.
How to apply
If you share our passion for delivering excellent services to our residents and customers, please apply to join our amazing team.
Be sure to read the job description and person specification before you click 'Apply' to complete the online application form. If you would like further information about the role before applying, please contact Andrew Cox (Improvement Lead)
Barnet Council is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Barnet operates stringent safer recruitment procedures.
To deliver Barnet Council's commitment to equality of opportunity in the provision of services, all staff are expected to promote equality in the workplace and in the services the Council delivers. As such we value diversity and welcome applications from all backgrounds. For further information, please read our equality statement.
Barnet Council embraces all forms of flexible working (including part-time, compressed hours, and remote working) and is committed to offering employees a healthy work-life balance. Candidates are encouraged to talk about relevant requirements and preferences at interview. We can't promise to give you exactly what you want, but we do promise not to judge you for asking.
Barnet Council is a Disability Confident Committed Employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at #removed#/access-to-work/apply
All posts with the council are subject to a probationary period of six months, during which time you will be required to demonstrate to the council's satisfaction your suitability for the position in which you will be employed.
Due to the high number of applications that are received for some posts we may close vacancies before the stated closing date if sufficient number of applications are received. Therefore, please apply as soon as possible.