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Date Added: Fri 04/06/2021

Phillips Scales, Service Technician's- I & II

Anchorage, AK, US
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Job Type: Permanent, FullTime

Job Description

Phillips Scales is Alaska's leading distributor of commercial and industrial scales. As an employer, we value our employees input and look for opportunities to contribute to their long-term success and advancement. Currently, we are looking for Service Technicians 1 and 2 to join our dedicated team of professionals. Your main responsibilities will include working with customers to understand their needs and offering them solutions to meet those needs. You will perform a variety of duties that are required to adequately maintain industrial scales, including: service and maintenance, calibration, inspection, installation, and troubleshooting as needed. This role involves extensive travel throughout the State of Alaska on a regular basis. If you are a hard worker who is looking for a position that can be a life-long career, then you should consider applying. This is an amazing opportunity for someone who is looking for a long-term position that offers a very competitive compensation package.

Responsibilities and Qualifications:

  • Communicate in a professional manner at all times and provide exceptional customer service.
  • Troubleshoot standard scale systems, determine faults, and identify necessary actions for repair.
  • Create and quote necessary repairs on the job.
  • Work with sales to quote equipment and upgrades.
  • Calibrate equipment at customer's facilities and analyze equipment operation to determine if the equipment is operating within specifications.
  • Calibrate all weighing equipment described in other positions with the addition of belt scales.
  • Make corrective actions or perform repairs as required to bring equipment into working order and into appropriate tolerances.
  • Plan daily travel to maximize effectiveness with scheduled work, as well as prioritize and switch focus rapidly.
  • Maintain a good rapport with customers by examining complaints, identifying solutions, and suggesting improved methods or techniques.
  • Document service and installation actions by completing forms, reports, log, stickers, and records neatly and completely.
  • Work overtime during the week and be available for on call emergency service after normal working hours and on weekends


  • One year of electronics education or equivalent.
  • High school diploma or equivalent.
  • Must demonstrate mechanical aptitude.
  • CDL, or the ability and willingness to get one in a timely manner.
  • Willingness to travel throughout Alaska often and as needed.
  • Must be able to lift and love up to 50 pounds through a full range of motion.
  • You must be able to pass a background check and drug screening.

Phillips Scales is an Equal Opportunity Employer

*We are currently offering up to a $2,500.00 signing bonus!! $500.00 will be paid after two fully completed pay periods, $1,000.00 after 180 days of employment and an additional $1,000.00 after being with the company for a full year.

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