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Date Added: Tue 25/11/2025

Family Support Worker

Loughborough, LE11, UK
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Company: LWA - LIVING WITHOUT ABUSE

Job Type: Permanent, Full Time

Salary: £13.12/hour

Family Support Worker | Loughborough, Leicestershire | Full Time & Part Time | £13.12 per hour

Our client is a registered charity and a specialist women and girls' organisation dedicated to supporting survivors of domestic abuse. They are looking for a compassionate and committed Family Support Worker to join their Lotus support services team, providing support to children who are currently or have previously been affected by domestic abuse and/or sexual violence.

What's in it for you?

Paid holidays, including public and religious holidays
Workplace Pension Scheme
Paid compassionate leave (up to five working days per year)
Training and professional development opportunities
Flexible working arrangements where possible
Regular supervision and support from your line manager
Opportunities to make a tangible difference in the lives of survivors
A supportive, collaborative, and passionate team environment
Meaningful and rewarding work within a specialist charity
Are you the right person for the job?

Our client is looking for someone with the following skills, experience, and qualities:

A recognised qualification in social work, education, youth and community, family work, or other relevant qualification and/or three years' experience of working in a paid or unpaid capacity with children and young people in a group and on a one-to-one basis
An understanding of domestic abuse and sexual violence, and the ways in which this can affect individuals
Experience of working with families
An understanding of multi-agency working, including Early Help, child protection, and safeguarding procedures
An ability to work flexibly, as required, including evening and weekend work
Experience in using basic IT programmes, email, and the internet
Good communication and interpersonal skills
Experience of working under pressure
An ability to use own initiative, and to make appropriate decisions within boundaries set by the line manager and organisational policies and procedures
An understanding of the importance of confidentiality in a role of this kind
Experience in establishing and maintaining good relationships with a wide variety of people
Commitment to equal opportunities practice
For posts covering Leicestershire County and Rutland, a driving licence and access to a car are essential; for Leicester City-based posts, this is not required.

What will your role look like?

As a Family Support Worker, you will be providing essential support to children and young people affected by domestic abuse and/or sexual violence. You will work closely with families, schools, and local practitioners to ensure the safety and well-being of children and young people.

Duties and Responsibilities

Deliver one-to-one support to children and young people affected by domestic abuse and/or sexual violence
Deliver group programmes to children and young people affected by domestic abuse and/or sexual violence
Deliver training and awareness sessions with local practitioners
Provide healthy relationship sessions in local schools and youth settings
Create and maintain accurate client records, including:

referral data
risk assessments
needs assessments
support plans
safety plans
case notes
Maintain an appropriate level of confidentiality in all aspects of work
Maintain good working relationships and links with outside agencies and refer to specialist agencies where necessary
Actively implement and adhere to all LWA policies and procedures at all times
Where appropriate, attend meetings, conferences, and forums on behalf of LWA
Attend LWA meetings in order to advise on service issues, report on developments and requirements, and contribute to discussions affecting the organisation and its clients
Do all else to further the aims and objectives of the organisation, and assist its Directors, paid staff, and volunteers to work to the highest standards of service provision for its clients

This job description indicates the main areas of activity of the post. From time to time, other tasks/duties may be required, but these will fall within the general responsibility and grade of the post.

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