Red Snapper Recruitment are seeking an experienced and motivated Community Services Manager to lead a frontline domestic abuse service across Coventry and Leicester. You will manage and support a team delivering high-quality, trauma-informed services to those at high risk of harm, with a strong focus on multi-agency working, safeguarding, and service development.
Job Title: Community Services Manager

Location: Coventry

Hours: 37.5 hours per week, including some weekends and participation in the out-of-hours rota

Salary: £35,000

Key Responsibilities:

Lead and manage a team providing direct support to survivors of domestic abuse

Ensure risk assessments, safety planning, and MARAC processes are robust and survivor-focused

Deliver supervision, case reviews, and staff development

Contribute to strategic planning, funding applications, and governance processes

Represent the service in multi-agency and strategic meetings, strengthening partnerships

Oversee monitoring and evaluation to assess impact and guide service improvements

Ensure services are inclusive, culturally competent, and legally compliant
Essential Experience & Skills:

Proven experience managing services for high-risk domestic abuse or vulnerable individuals

Strong leadership and staff supervision skills

Experience working within governance structures and supporting board decisions

Knowledge of safeguarding, risk management, and relevant legislation

Ability to build and maintain multi-agency relationships

Financial management and fundraising experience

Excellent communication, organisational and strategic planning skills
Qualifications & Requirements:

Relevant management qualification or equivalent experience

Experience working with women and children from diverse and marginalised communities

Full driving licence, access to a vehicle, and business insurance

Enhanced DBS clearance