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DATE ADDED: Thu 07/03/2019


Suffolk, UK

JOB TYPE: Contract

I am currently recruiting for a vibrant Administrator to join an award winning Distribution Company in their Bury St Edmunds offices. The role is a 6-month contract on a full time basis.




Bury St Edmunds

The role of the administrator will include:


* Supporting a team of Designers to provide the highest levels of customer service to both internal and external customers for enquiries

* Reviewing customer applications and assisting Designers with the requesting of and management upon receipt, of missing information.

* Ownership of customer enquiries for new and altered connections of electricity, this often involves technical enquiries.

* Production of bespoke performance reports for the Connections Manager provision of data for team and company performance reports

* Ensure regulatory compliance for the Connections Quotes process.

* Log and maintain accurate details and status of ‘Projects’ via SAP and other IT databases to allow comprehensive customer records and accurate Regulatory reporting.

* Source utility plans and network records, issue quotations prepared by Project Designers monitor progress to ensure payment within validity period

* Resolve payment or acceptance of Terms and Conditions queries

The successful administrator will require:

* Excellent customer management skills

* Excellent verbal and written communication skills

* Possess a high level of competence and attention to detail

* Ability to work in a pressured environment as part of a customer focused team

* Computer literate with excellent IT skills.

* Team working - The drive and ability to work co-operatively with others to achieve shared goals and optimise the contribution of all members of the team

Matchtech acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers and is part of Gattaca Plc.

Gattaca Plc provides support services to Matchtech and may assist with processing your application
Role: Administrator
Job Type: Contract
Location: Suffolk,

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