Join our team in Westerham, Kent as a Sales & Service Administrator!

If you excel in customer service, supporting sales, and thrive in a team environment, this role is perfect for you. As a Sales & Service Administrator, you will be pivotal in ensuring smooth operations and contributing to our business growth.

Key Responsibilities:

- Answer incoming calls for clients and sales/service colleagues

- Schedule appointments for the Sales Team and Service Technicians

- Handle web inquiries and technician leads

- Create quotations in Word/PDF format

- Follow up on sales communications with clients

- Maintain records on our CRM system, Service Tracker

- Support external colleagues and update work dashboards

- Manage office emails and provide proofreading assistance

- Assist in setting up new clients and handling tender proposals

- Collaborate with various teams, subsidiaries, and subcontractors

- Cover workload during colleagues' absence

Qualifications:

- Proficient in English (written and verbal)

- Previous administration experience

- Strong organizational skills with attention to detail

- Ability to work independently and within a team

- Proficiency in Microsoft Office Suite

- Excellent communication and prioritization skills

Desirable Qualifications:

- Customer service experience

- Previous sales administration background

- Familiarity with CRM systems and relevant IT tools

Join us and enjoy a salary of £25,000 along with benefits such as 20 days of annual leave (increasing yearly), company pension scheme, on-site parking, and access to health benefits. Start your journey with us in July 2025