Sales Coordinator - Ipswich

Monday - Friday (9:00am - 5:00pm)

Hybrid working

Salary: £33,710 salary + Bonus

OTE - £37,081

• Life Insurance

• Income Protection Insurance

• Healthcare

• Gym Membership

• Free Parking

• Pension

• Annual and quarterly performance bonus

• 20 days holiday + Bank holidays increasing over time & Christmas shut down

Leading International construction company with over 150 years history have an exciting new opportunity in their time of growth for a Sales Coordinator to join their team.

Join A busy, fast-paced, Sales office, where delivering excellent customer service is at the heart of everything we do. In this role, you'll play a key part in managing customer expectations by coordinating pricing for materials to meet project timelines. We're looking for someone with previous experience handling quotes, sales and purchase orders, and invoices.

You'll need to be a confident problem solver who can think on their feet, juggle changing priorities, and maintain strong attention to detail. A proactive and diplomatic approach is essential, as is previous experience in a similar role.

Main Responsibilities:

Document & Order Processing:

* Prepare accurate project quotations

* Process sales and purchase orders

* Generate and review customer invoices

* Validate customer purchase orders and project details to ensure accuracy

Customer-Focused Communication:

* Build and maintain strong relationships with customers, suppliers, and the external sales team

* Collaborate with other departments to coordinate quotes, orders, deliveries, and invoices

* Resolve customer queries and support smooth project delivery from start to finish

* Adapt your communication style to meet the needs of different stakeholders

Logistics & Scheduling:

* Plan and schedule deliveries to align with customer project deadlines

* Monitor stock levels to meet order requirements

* Prioritize tasks to meet KPIs and departmental goals

Teamwork & Support:

* Work as a key part of a supportive, high-performing team

* Step in to assist colleagues where needed to help meet departmental and business goals

* Handle general admin tasks related to customer service (e.g. credit notes, returns, non-conformance reports, invoice queries)

* Actively participate in team meetings and workshops to share ideas and improve processes

What We're Looking For:

* Strong administrative experience with a high level of accuracy

* Confident handling sales and purchase orders

* Well-organized with a proven ability to manage time and prioritize tasks

* Clear and professional communication skills, both written and verbal

* Comfortable working in a fast-paced environment

* Positive, proactive attitude toward problem-solving

* Experience with logistics or transport planning is a plus