Multi Site General Manager

At Zachary Daniels, we are really excited to be working with one of the UK's fastest-growing hospitality brands. We're looking for a passionate and driven Multi Site General Manager to lead a high-performing hospitality team in Manchester. This is a hands-on leadership role where you'll take full ownership of the store, delivering exceptional customer experiences while developing and motivating your team.

You'll lead from the front, maintain high operational standards, and ensure every shift runs smoothly in a fast-paced environment.

Benefits & Perks

Private health and dental insurance

25 days annual leave (plus bank holidays)

An additional paid day each year to pursue a personal passion

Salary sacrifice scheme for Cycle to Work, bike subscriptions, pensions and medical

Free coffee, matcha and other drinks while at work

A positive, supportive culture with regular team events

Key Responsibilities

Operational Leadership
Lead shifts, uphold service standards, support the team during busy periods, and ensure an excellent customer experience.

Team Leadership
Recruit, train and develop team members, provide regular feedback, and build a positive and engaged team culture.

Financial & Commercial Management
Manage labour planning, inventory, ordering and stock control while identifying opportunities to drive sales and efficiency.

Continuous Improvement
Implement new initiatives, monitor performance metrics, act on feedback, and identify ways to improve store performance.

About You

At least 2 years of experience leading operations in a hospitality or customer-focused environment

Proven experience managing and developing teams

Experience overseeing inventory and supply ordering

Strong communication and interpersonal skills

Hands-on leadership style with a proactive approach

Excellent organisational skills and ability to work under pressure

A genuine passion for hospitality and great customer experiences

BH35702