Business Analyst - Digital Transformation -Liverpool (Hybrid - 2 days a week on-site) - £50,000 - £70,000 + Great bens

Ever wanted to be right at the heart of digital transformation - turning messy, high-stakes problems into products and services that actually land?

I'm hiring a Product-leaning BA who loves discovery, thrives in ambiguity, and can take a challenge from "we're not sure what we need" to clear outcomes, a prioritised backlog, and delivery-ready stories.

This is not a "write tickets and disappear" BA role. You'll be in the room shaping direction, facilitating workshops, and partnering with designers + engineers to build genuinely valuable digital services.

What you'll be doing..

• Running/leading discovery: defining problems, user needs, and outcomes
• Translating complexity into user stories, acceptance criteria, flows & impacts
• Working with Product/Design/Engineering to shape options and priorities
• Supporting delivery through refinement, planning, and continuous improvement
• Bringing a consultancy mindset: clear comms, pragmatic docs, strong stakeholder craft

You'll be a great fit if you…

• Have BA experience on digital / software-enabled products
• Think in outcomes, not outputs (product mindset)
• Are confident in Agile or hybrid environments
• Love getting close to users + stakeholders, and turning insight into action

Extra points for…

• Consultancy background
• Product exposure: discovery, MVP shaping, prioritisation
• GDS experience across discovery/alpha/beta/live services

Why this one's exciting..

You'll be joining a team that values being Curious, Driven, Collaborative, Brave and Innovative - and you'll be trusted to make things happen, not just document them

Sound interesting? If so, please apply to hear more!