The Customer Service Representative will be responsible for providing our customers with information in response to inquiries about our products and services and will handle and resolve complaints.
Daily Tasks and Responsibilities:
Relay product information to customers
Assist customers with their orders
Check status of orders and relay information to customers
Keep abreast of all new product information
Customer assistance & acquisitions
Working within a team
Maintain client relationships
Be prepared to travel for conferences twice a year
Knowledge and Skill Requirements:
Computer literate with the ability to learn customer service software applications
Advanced reading and writing skills
Excellent oral and written communication skills
Attention to detail and accountability needed
Strong communication and interpersonal skills, as well as a professional and pleasant demeanor required
Great attendance is crucial
Established in 2010, Allure Marketing, Inc. is a marketing and fundraising firm that provides essential resources for fortune 100 and 500 companies. AM works with the most respected companies and NGOs in the telecommunications, non-profit, pet care, office supplies, and utilities industries.
Allure Marketing's philosophy of 100% internal, organic growth guarantees team members will be trained from the entry-level up, providing them an opportunity for rapid advancement within the company.
To meet the current demands of its clients, Allure Marketing is looking to expand into 10 NEW markets within the US and move towards international expansion in the next 14 months.
We have become the leading choice for clients wanting to gain an edge over their competitors. The more personal and direct approach accomplishes what traditional form of sales and marketing such as telemarketing, e-mails, direct mail, commercials, and billboards can not: lasting customer relationships.
Role: Entry Level: Customer Service Representative| NYC Fun Work Environment
Location: New York,
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