Optalis is the Adult Social Care delivery partner on behalf of Wokingham Borough Council and the Royal Borough of Windsor & Maidenhead Council. Optalis is owned and funded by the two councils - it is not a private provider or an employment agency.

Service Coordinator– Community Lives

Full-Time 37hpw - £14.39ph | £27,761.86

Our Community Lives Day Services at Boyn Grove (Maidenhead) and Oakbridge (Windsor) offer stimulating activities where people with learning disabilities can develop skills, find companionship and improve their well-being. We provide plenty of opportunities to mix with other people, visit different places and learn new things. With our service designed to meet different needs and interests every day of the week, we focus on helping our customers meet their personal goals through our person-centred support.

We are recruiting for a full-time Service Coordinator to fill the shoes of a valued colleague who is retiring.

As a Service Coordinator, you will assist the Service Manager in the day-to-day running of the service - ensuring the delivery of activities, assessing customers needs, managing transport and investigating concerns and complaints. This role includes people management responsibilities; you will be involved in the coaching and development our team of Activity Support Organisers and Senior ASOs, as well as conducting supervisions and leading by example.

In addition, you will support and lead with activities both on-site and in the community, engaging and motivating our customers to make the most of their visits to the centre. There will also be a need to assist with care responsibilities such as administering medication, personal care (toileting) and assisting with mobility.

The service operates from 8am to 5pm Monday to Friday – you will work with another established Service Coordinator to ensure the service is managed with at least one of you present at all times.

Our ideal candidate is an experienced coordinator, team leader or senior looking for their next challenge and wanting to be involved in the development of the service for the next generation of customers. Knowledge of supporting adults with learning disabilities is essential, as is experience of managing and developing a team - experience or an awareness of Day Services and meaningful activities would also be beneficial.

This role requires you to have a full UK driving licence as you may be required to work across both sites (Maidenhead and Windsor), as well as taking groups of customers into the community using our vehicles.

Working for Optalis you will also receive a range of benefits, including:

• A Perkbox rewards package offering discounts on cinema, shopping, health, travel and insurance.
• 25 days annual leave (pro rata) increasing annually to a maximum of 30 days, as well as 8 bank holidays and an extra day off for your birthday.
• An additional health and wellbeing day.
• A comprehensive paid training and development programme.
• Excellent career progression opportunities and support.
• As a valued and integral member of the team you will have a voice in the service and forums to be heard and make a difference
• STAR awards – a reward scheme which recognises staff who have gone the extra mile.
• A generous pension scheme.

We reserve the right to close early should there be a large volume of applications.

Optalis is committed to safeguarding and promoting the welfare of our staff and customers. All successful applicants will be required to undertake a DBS check and will need to provide proof of their right to work in the UK.

This role is exempt from the Rehabilitation of Offenders Act 1974. The DBS clearance level required is Enhanced with Adult Barred list.