The Branch Manager will provide support to the General Manager to ensure the daily store operation is consistent with our culture & core values. The Branch Manager's is responsible for all areas and aspects of the Havertys Branch furniture retail business including, but not limited to, the warehouse and its operations, advertising, retail sales, customer service, the credit office and its operations, human resources, purchasing, and merchandising. Each Manager receives training in functional area so that he/she is familiar with and has working knowledge of each area. The Manager functions as a sales leader and coach to all staff members.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Leads store managerial decisions, daily operations, and associate supervision.
Will work as a retail sales person on the floor and develop the necessary selling skills such as client development, customer relations and follow up.
Learns Havertys In-Home Design process.
Manages and administers Havertys sales support platform and customer relationship management tool.
Leads daily skills practice with Sales Associates.
Encourages and motivates sales team members.
Manages the sales associate GROW PLAN process.
Learns and assists office team members with processing all sales related paperwork and procedures.
Receives training the leads all areas of recruiting, hiring, placing, disciplining, and termination of employees. Works with General manager and participates in the talent selection and placement process.
Assists the General Manager in review, forecast, and planning of store budgets.
Assists General Manager with merchandising of furniture and accessories on the sales floor.
Assists General Manager in receiving transfers from Havertys Distribution Centers and getting trucks out for delivery.
Other duties as defined.
Education and/or Experience
Four-year degree with Business major is preferred; or three to five years related experience and/or training; or equivalent combination of education and experience.
Must have sales and retail (furniture preferred) knowledge.
Computer literacy required with Microsoft Office experience preferred.
Must be detail-oriented and excellent communication skills.
Must be able to follow oral and written instructions
Must be able to work independently while using discretion
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move more than 30 pounds; moving, pushing, pulling an lifting mattresses and furniture is required.
Nearest Major Market: Birmingham
Job Segment: Retail Sales, Relationship Manager, Sales, Retail, Customer Service
It's astonishing to think of all that has changed since 1885, when J.J. Haverty founded Haverty Furniture Company in downtown Atlanta. Through the early years, as we spread to Missouri, Tennessee, Arkansas and beyond, sales collectors were making their rounds by horse and buggy.
As a company, we have changed dramatically over the years. As of 1929, we have been a publicly traded company, and today we have over 120 stores in 17 states, serving millions of loyal customers.
In fact, the only thing more remarkable than all the things that have changed since the beginning is all the things that have not - our friendly service, affordable prices, and high quality furniture.
Role: Branch Manager
Apply for this job now.