Reports to: Workshop Controller

Responsible to: Aftersales Manager

Department: Workshop

Salary: £28,000 - £40,000

Summary:

Carry out repairs and routine maintenance on the motorcycles we purchase and retail, diagnose electrical andmechanical issues, list components required to efficiently repair to a road worthy condition. Carry out PDI assessmentand evaluation in line with business standards, along with completing the inspections in a timely manner. To ensure workshop cleanliness standards are always met, all Health and Safety policies are adhered too and SBF standards aremaintained through the entire motorcycle journey.

Main responsibilities:

* Carrying out PDI checks.

* Completing remedial work on purchased bikes and complete comprehensive vehicle preparation in line with superbike factory retail standards.

* Complete repairs within allocated time, working towards business agreed efficiency and productivity metrics.

* Completing intermediate, routine and major servicing on various bikes for both internal and externalcustomers.

* Provide comprehensive vehicle evaluation and be able to present to customers to review, either via written report, video or in person.

* Complete repairs to company standards, maintain high repair accuracy rate

* Working in-line with company standards of repairs.

* Working in-line with company Health & Safety Guidelines.

* Complete road-testing assessment on various motorcycles, licence dependant.

* Undertake various learning activities in line with market changes and new product launches.

* Ensuring workstations are always kept clean and tidy in line with 5s principles and company's housekeeping policy.

* Any other duties within the post holder's competence as requested.

Person Specification

Qualifications/ Education

Essential

* GCSE English & Maths at Grade C or Grade 4 and above or equivalent

Desirable

* Full motorcycle licence

* Restricted motorcycle license

* Motor vehicle qualifications

* Engineering qualifications

* Dealer specific qualifications

Experience

Essential

* Experience of using MS Office; Word, excel, Teams and Outlook

Desirable

* Motorcycle background

* Using hand tools

* Use of diagnostic software (TEXA)

* Previous work experience

Skills & Knowledge

Essential

Must have ability to prioritise tasks and work well under pressure

Time Management skills

Effective problem-solving skills applied when diagnosing mechanical and electrical faults

Desirable

An understanding of the Motorcycle industry.

Demonstrable mechanical knowledge of modern motorcycles.

Basic understanding of IT systems and Office 365

Personal Attributes

Essential

Self-motivated

High level of attention to detail.

Team player who demonstrates a high level of commitment and adopts a flexible and positive attitude

Passion for motorcycles and mechanics

Working Pattern

41.25 hours per week on site

Monday to Friday

Working one in four Saturdays