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Date Added: YESTERDAY

Contracts Manager

Brandon, Suffolk, IP27, UK
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Company: ARC GROUP

Job Type: Permanent, Full Time

Salary: £55000/annum car allowance

Job Title: Contracts Manager - Kitchen & Bathroom Refurbishments

Location: Office based in Brandon, covering East Anglia

Salary: £55,000per annum + Car Allowance

Reporting to: Regional Director / Operations Manager

Company Overview

We are working with a leading national property maintenance and refurbishment contractor delivering planned works, responsive repairs, and compliance-led projects across social housing and public sector portfolios. With a strong regional presence and nationwide capability, they pride themselves on delivering high-quality, customer-focused services that enhance homes and communities.

Role Overview

The Contracts Manager will be responsible for the successful delivery of kitchen and bathroom refurbishment programmes within occupied and void residential properties. You will oversee multiple projects simultaneously, ensuring works are delivered safely, on time, within budget, and to the highest quality standards.

Key Responsibilities

Project & Operational Management

Manage end-to-end delivery of kitchen and bathroom replacement programmes
Oversee multiple sites, ensuring efficient resource allocation and programme adherence
Monitor project performance against KPIs, budgets, and timelines
Ensure works are completed to specification and client requirements
Commercial & Financial Control

Manage project budgets, forecasts, and cost control
Review and approve valuations, variations, and final accounts
Work closely with commercial teams to maximise value and minimise risk
Health, Safety & Compliance

Ensure full compliance with H&S legislation and company policies
Promote a strong safety culture across all sites
Carry out regular site inspections and audits
Client & Stakeholder Management

Build and maintain strong relationships with clients, residents, and stakeholders
Act as the main point of contact for contract performance and delivery
Manage customer satisfaction and resolve escalations effectively
Team Leadership

Lead and support site managers, supervisors, and operatives
Drive performance, productivity, and continuous improvement
Support training, development, and succession planning within the team
Supply Chain Management

Manage subcontractors and suppliers to ensure quality and performance
Ensure compliance with contractual and company standards
Develop strong, collaborative supply chain relationships

Key Skills & Experience

Proven experience managing planned works contracts (kitchens & bathrooms)
Background in social housing or residential refurbishment
Strong commercial awareness and budget management experience
Excellent leadership and team management skills
Strong client-facing and communication abilities
Good understanding of health & safety regulations
Ability to manage multiple projects in a fast-paced environment

Qualifications

Relevant construction qualification (e.g. HNC/HND/Degree or equivalent experience)
SMSTS (Site Management Safety Training Scheme) - essential

What We Offer

Competitive salary and package
Company allowance
25 days holiday
Bonus share after one year
Pension & Healthcare
Career progression within a growing national organisation
Ongoing training and development opportunities
Supportive and collaborative working environment
Application Process: If you would like more information on this position of a Contracts Manager, or any other vacancy, please email your current CV through and Charlotte will be in contact with you
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