Our client, a professional services business based in Exeter, is seeking an Operations Coordinator to support the smooth day-to-day running of the firm. This is a key on-site role, acting as the operational hub of the business and a first point of contact for clients.

This position suits someone highly organised, proactive, and dependable - someone who enjoys creating structure, keeping teams aligned, and ensuring nothing is missed.

Key Responsibilities:

* Act as the primary point of contact for incoming client communications

* Coordinate internal office activity to ensure priorities and actions are managed effectively

* Prepare documentation and support meeting readiness and information flow

* Proactively anticipate team and client needs

* Support workflows and deadlines, enabling delivery teams to focus on core work

* Maintain accurate organisation of client records and documentation

* Liaise closely with delivery teams and Client Portfolio Leads

* Manage and support the Support Team

* Champion process improvement and system optimisation

* Ensure all client interactions reflect a professional, well-managed organisation

About You:

* Highly organised, detail-oriented, and calm under pressure

* Proactive, reliable, and accountable, with strong follow-through

* Clear, professional communicator

* Confident working across multiple teams and managing people

* Ownership-driven, focused on efficiency and adding value

Systems Experience:

* Xero | CCH | Microsoft Office 365

What's On Offer:

* Salary up to £40,000 plus benefits

* A central, visible role within an Exeter-based business

* Opportunity to influence processes and become a trusted operational lead