Assistant Manager – Luxury Retail

Location: Plymouth, Devon

Salary: Competitive, discussed at interview

Job Type: Full-time

Assistant Manager – Family-Owned Boutique Jeweller | Plymouth

Are you a retail supervisor or assistant manager ready to step into a premium, consultative retail environment?

We are looking for an Assistant Manager to join a well-established, family-owned boutique jeweller in Plymouth. This is a fantastic opportunity to work in a hands-on, supportive environment where your sales, leadership, and customer service skills will make a real impact. Full JET Jewellery Training is provided, giving you the skills to thrive in the luxury jewellery sector.

Key Responsibilities

• Support the Store Manager in all aspects of daily store operations
• Lead by example on the shop floor and drive personal and team sales performance
• Coach, motivate, and develop team members to achieve sales targets and KPIs
• Deliver exceptional, relationship-led customer service that builds long-term client relationships
• Maintain high visual merchandising and operational standards
• Assist with stock control, security, and accurate stock management
• Support rota planning, including weekend cover

Candidate Profile

We’re looking for someone with:

• Experience as an Assistant Manager, Supervisor, or Senior Sales Advisor
• Background in retail, ideally in luxury, premium fashion, beauty, accessories, or jewellery
• Proven personal sales record and experience meeting or exceeding KPIs
• Confidence leading by example on the shop floor
• Passion for delivering exceptional customer service and developing a team
• Professional, hands-on, and customer-focused approach

Candidates looking to move into jewellery from other premium retail sectors are welcome, your sales and leadership experience is what matters most.

Why Join Us

• Competitive salary + annual performance-related bonus (discussed at interview)
• Full JET Jewellery Training (industry-recognised qualification)
• 29 days holiday including bank holidays
• Work in a supportive, boutique environment with genuine career progression opportunities
• Opportunity to be involved in the creative side of the business and build long-term customer relationships

Salary expectations will be discussed early in the recruitment process.

Working Hours

• Monday to Saturday: 8:45am – 6:00pm
• Thursday: rota (early / late shift, up to 8:00pm)
• Sunday: 10:15am – 4:30pm
• Includes one full weekend off and one additional weekend off roughly every 6 weeks

Apply Now

If you’re ready to take the next step in your retail career and join a premium, boutique, family-owned environment, we would love to hear from you.

Submit your CV with a brief note explaining why this role appeals to you.