General Manager, Restaurant & Bar, Stourbridge

£35,000 to £38,000 PA

Guest-Focused Vision | Leadership with Impact

We're looking for an experienced, forward-thinking General Manager to take the reins of this funky Restaurant & Bar in Stourbridge, West Midlands.

This is more than just a management role—it's your chance to lead and build a high-performing team, and shape the culture, standards, and success. We want to hear from you if you thrive in a guest-focused environment, love a challenge, and bring calm, clear leadership.

What You'll Be Responsible For:

* Driving sales and business growth through creative promotions and exceptional guest experiences.

* Full P&L accountability - challenging costs, boosting profitability, and owning the numbers.

* Leading health & safety compliance to create a safe, positive working environment.

* Developing a standout team culture built on collaboration, open communication, and shared success.

* Delivering consistently great service, making sure every guest leaves happy.

* Setting and executing clear action plans to continuously improve performance.

* Keeping cool under pressure, leading with solutions, and a positive mindset.

* Encouraging a “guest first” culture, where every decision enhances the customer experience.

What We're Looking For:

* A confident, commercial leader with a passion for people and hospitality.

* Someone who takes ownership, pride, and accountability in every part of the operation.

* A strong communicator who inspires, motivates, and develops high-performing teams.

* Calm, practical decision-making skills and the ability to solve problems on the fly.

* A hospitality mindset that's about doing it the right way, not just the fast way.

This is a brilliant opportunity to lead a team from the ground up and make your mark on a venue with real potential