Registered Branch Manager - Complex Care
Location: Cardiff
Salary: £48,000-£52,000 + Benefits

We are recruiting an experienced Registered Branch Manager to lead an established community complex care service in Cardiff. The role focuses on delivering high-acuity care packages for adults and children in their own homes and requires previous experience within community complex care.

This is an opportunity for a Registered Branch Manager to take ownership of a regulated branch delivering nurse-led care packages, supported by strong clinical governance, an established referral pipeline and senior operational leadership.

The successful candidate will oversee operational performance, compliance, workforce stability and sustainable growth while ensuring safe delivery of complex care services within the community.

Salary and Benefits

£48,000 - £50,000 per annum
25 days annual leave plus bank holidays
Occupational sick pay
Enhanced maternity and paternity pay
Death in service benefit
Strong clinical and operational leadership support
About the Organisation

You will be joining a large, well-established provider specialising in community complex care and nurse-led packages.
The organisation delivers care to adults and children with high-acuity needs in their own homes and has a strong reputation for clinical governance, compliance and quality of care.
The Registered Branch Manager will inherit an established service with existing packages, structured operational support and clear growth plans across complex care services.
Key Responsibilities

Act as the CQC Registered Manager for the branch
Oversee delivery of complex care packages within the community
Lead the recruitment, development and retention of nurses and healthcare staff
Maintain high standards of compliance, audits and governance
Manage operational performance including staffing, care delivery and service stability
Build relationships with commissioners, case managers and clinical teams
Support the safe mobilisation of new care packages and service growth
Essential Requirements
To be considered for this role you must have:

Experience working for a complex care provider delivering care in the community
Experience managing nurse-led or high-acuity care packages
Previous experience as a Registered Manager, Branch Manager or senior operational leader
Strong knowledge of CQC regulations within domiciliary or complex care services
Experience managing compliance, staffing and operational performance
Candidates without complex care experience are unlikely to be suitable for this role.
If you are interested in applying for this Registered Branch Manager position, please click apply or contact Ehsan at Leaders in Care on (phone number removed), quoting the reference number below. An informal, confidential conversation is welcomed.

Reference: LICEA