Job Title: Referral Coordinator
Location: Ipswich, Suffolk
Contract Type: Full Time, Permanent
Working Pattern: Term Time Only (40 hours per week)
Salary: £32,000 (pro rata)
Sector: Education
About the Role
Eleven 11 Recruitment is recruiting on behalf of our client for a Referral Coordinator

We are seeking an organised and proactive Referral Coordinator to join a busy Education Services team. This role suits someone who thrives in a fast-paced environment, enjoys problem-solving, and is confident building effective working relationships with local authorities, schools, and internal stakeholders.
Key Responsibilities
• Manage and process all incoming referrals, ensuring accurate documentation and timely communication.
• Coordinate internal consultations and support the development of tailored education packages.
• Maintain referral tracking systems, monitor timelines, and support smooth onboarding of learners.
• Ensure compliance with safeguarding, GDPR, and commissioning requirements.
• Support invoicing processes by maintaining accurate placement data, including start and end dates, and liaising with finance teams.
• Monitor tutor rates, budgets, and mileage claims, ensuring records are accurate and appropriately approved.
• Contribute to service development by analysing referral trends and supporting growth initiatives.
About You
• Strong organisational and administrative skills.
• Excellent communication and relationship-building abilities.
• Comfortable working with data, documentation, and multiple stakeholders.
• Proactive, with the ability to manage competing priorities effectively.
• Previous experience in education, commissioning, or local authority environments is desirable but not essential.
Personal Attributes
• Calm, positive and resilient — even in challenging situations
• Warm, friendly and approachable, able to build strong working relationships
• Flexible, proactive and able to use initiative
• A team player who contributes to a collaborative culture
What's on Offer
• Supportive and collaborative team environment.
• Opportunities to contribute to service improvement and growth.
• A role where you can make a meaningful impact on learners and local communities.
To apply please call us on (phone number removed) or apply online to (url removed)