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Date Added: Mon 06/09/2021

Part Time Inbound Customer Service Agents

Greater Manchester, UK
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Company: MERJE LIMITED - MANCHESTER OFFICE

Job Type: Permanent, FullTime

Salary: £19000/annum

Salary: £19,500 (pro-rata) 20-25 hours per week

Start Date: 11th October 2021

Location: Salford Quays or Cheetham Hill, Manchester

Hours: 20 - 25 hours, working shifts between 5pm and 11.30pm, working 5 days out of 7 on a rotating shift pattern

Are you passionate about delivering an excellent customer service?

Have you wanted to work in a call centre but don't have the experience?

Are you reliable and hardworking, always trying your best?

Do you want to work with lovely people, in a busy customer service environment, with lots of career progression available?

If you answered “yes” to the above, read on to hear about a new and exciting customer service opportunities on the outskirts of Manchester

Overview of Role:

Excellent Opportunity if you are looking to get into a Customer Service role. No call centre experience required, as full training is provided. We are looking for reliable, customer service focused individuals with a passion for providing an excellent customer service. No experience needed as full training will be given.

Job Description:

This is an exciting opportunity to join a great company as an Inbound Customer Service Advisor, taking inbound calls in response to bookings and queries.

Responsibilities:

* Taking inbound calls from customers

* Providing an excellent customer service

* Updating notes in the in-house system

* Signposting to different teams where required

* Being a reliable and committed member of the team

Skills:

* Excellent communication skills

* Excellent customer service skills

* Strong work ethic

* Good IT skills

* Reliability

If successful, you will be required to pass a strict reference vetting process, including a criminal record check.

Keywords: customer service, retail, hospitality, admin, customer advisor, customer assistant, customer agent, customer service advisor, customer service agent, customer service executive, customer service assistant, part time job, student job, part-time job, part-time, evening, weekend
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