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DATE ADDED: Fri 25/10/2019

Customer Care Advisor

Tamworth, UK
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JOB TYPE: Temporary

SALARY: £8.87/hour

Stafforce are recruiting on behalf of a long standing client based in Tamworth for a Customer Care Advisor

£8.87ph

8 week duration (potential for longer)

Hours: Weekly hours: 37.5 hours - 9am - 5pm or 8am - 4pm rota - 30 minute lunch. 1 in 2 Saturday Sunday or weekending working you would drop a day in the week (May work both Sat Sun).

MUST: Able to work 21st December, Boxing Day (26th) and 28th December

Team Structure:

There are around 15 agents per team, taking inbound calls B2B (No cold calling)

Typical day:

Taking inbound calls for delivery time queries
Outbound calls providing stock updates to existing customers and providing alternatives
Using internal system to guide the customer
Managing high level enquiry line
Customer Care
Dealing with enquiries from existing customers from Schools, Hospitals, Hotels etc

Essential Skills:

PC Literate
Customer Service experience
Telephone experience/Call handlingApply for Customer Care Advisor in Tamworth today!

Stafforce is acting as an Employment Business in relation to this vacancy
Role: Customer Care Advisor
Job Type: Temporary
Location: Tamworth, Staffordshire,

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