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Date Added: Fri 04/07/2025

Channel Operations Manager

London, SE1, UK
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Company: LACUNA TALENT

Job Type: Permanent, Full Time

Salary: £70000 - £100000/annum

Channel Operations Manager - International | High-Growth Cybersecurity ScaleupLocation: London, UK (Hybrid - 2-3 days in office)
Employment Type: Full-time | Permanent
Regions Covered: EMEA, APAC & LATAM

Are you ready to shape how a global tech business scales its international partner ecosystem?

A high-growth cybersecurity company is looking for an exceptional Channel Operations Manager to drive operational excellence across its expanding international partner network. If you understand how value-added resellers (VARs), global systems integrators (GSIs), independent software vendors (ISVs), and advisory partners operate — and you thrive in fast-paced, high-ownership roles — this is your chance to make a lasting impact.

About the Role

You'll lead the operational backbone of our channel ecosystem across EMEA, APAC, and LATAM, reporting into the VP of Revenue Operations based in the US. You'll collaborate closely with regional operations and channel leadership to drive partner enablement, program execution, and data-driven decision-making.

This is a role where structure-building meets startup energy — perfect for someone who wants to lay the foundations for global scale while staying agile and hands-on.

What You'll Do

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Build and refine partner-facing processes across international regions

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Support the execution of partner programs, incentives, and onboarding workflows

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Collaborate with channel managers to track pipeline, performance, and partner health

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Own operational tools and dashboards in Salesforce and PRM systems

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Work cross-functionally with sales, marketing, legal, and finance to align processes

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Identify bottlenecks and drive operational improvements across the partner journey

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Create scalable documentation and infrastructure for future global channel expansion

What You Bring

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4-6+ years of experience in channel operations, revenue operations, or sales ops

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Strong grasp of indirect go-to-market models — VARs, GSIs, ISVs, etc.

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Proven ability to build and optimise processes in high-growth environments

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Proficiency with Salesforce, PRMs, CPQ tools, and analytics platforms (e.g., Power BI, Tableau)

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A creative problem-solver mindset — comfortable with ambiguity and rapid change

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A collaborative, detail-oriented approach with strong communication skills

Why Join?

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Shape the partner operations engine of a global cybersecurity business

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High visibility and strategic influence across regional and global teams

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Work in a dynamic, fast-paced environment where your impact is immediate

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Career progression into Global Channel Operations as the business scales

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Hybrid work model with a collaborative London-based team
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