Office Coordinator

A1 Jobs are recruiting for a Office Coordinator, to join our client, a world class specialist in their field, a great opportunity to join a continuous growing business.

Roles and responsibilities

To co-ordinate customer sales enquiries and process customer orders through to delivery, ensuring customer satisfaction and promoting the Company in a professional manner.

Essential requirements

Microsoft Excel, Outlook and Word at intermediate level

Strong administration skills

Duties

Prepare and send quotations from client enquiries.

Negotiate delivery times relating to enquiry, close sale and receive order.

All sales order processing functions (input orders, acknowledge, maintain and invoice) including progressing of customer orders ensuring high standards of customer satisfaction.

Prepare shipments, liaising with carriers and completing transport documents

Action customer queries and complaints ensuring they are dealt with in a professional and positive manner.

Sales administration support

Time permitting, carry out other sales operation functions as required.

Demonstrate competency in the use of Microsoft Excel, Outlook and Word

Customer focused with great written and verbal communication skills.

Ability to multi-task whilst maintaining a high level of service ensuring agreed Company and Department standards are adhered to.

Product knowledge and application of contractual terms and conditions

Ability to translate customer specifications.

Able to meet deadlines and to plan and prioritise workload.

Ability to utilise and determine manual / computer price level within specified parameter