Michael Page have partnered with a reputable Healthcare Organisation in York the business are looking for Customer Service Advisors to join their team on a permanent basis to start in September.This would be an exceptional opportunity for someone experienced within Customer Services or someone that would like to kickstart their career with a business that will provide full training.

Client Details

Michael Page have partnered with a reputable Healthcare Organisation in York the business are looking for Customer Service Advisors to join their team on a permanent basis to start in September

Description

As a Healthcare Customer Service Advisor you will be at the forefront of the business handling a range of queries in relation to the medical services the customers have with the business.You will be corresponding with customers mainly over the telephone and will be booking doctor appointments, processing claims and providing excellent guidance and support ensuring service level agreements are exceeded.If you are passionate about healthcare and improving the customer experience we would love to hear from you!

Profile

Ideally previous customer service experience this could be from a healthcare background such as support work or even hospitality/retail.
Excellent communication skills and a confident telephone manner
Empathetic and understanding with strong listening skills
A high level of resilience and able to deal with difficult situations
A good problem solver
An excellent team player

Job Offer

Salary of £26000
Reputable business within the healthcare sector
Full training provided
Excellent progression and development opportunities
Central location in York
Free parking
Monday to Friday 9am-5pm
Part time hours and full time hours are available
Free gym on site#
Generous holiday allowance
Option to buy and sell holiday
Regular incentives
Great team and culture
Immediate interview