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Date Added: Thu 08/07/2021

Warehouse Shift Supervisor

South East, UK
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Job Type: Permanent, FullTime

Salary: £23000 - £25000/annum

The successful Warehouse Shift Supervisor will manage operatives to ensure the operations align with the vision of the company and meet customer expectations by managing the customer service aspect of the site operations and step in to resolve issues promptly to prevent/limit service failure and promoting the goals of the organisation daily with each employee, while optimising and improving the bottom line.

Client Details

Our client is a leading 3PL business working alongside retail contracts and are based in Medway who are expanding their operations.

Description

The successful Warehouse Shift Supervisor will undertake the following roles and responsibilities:

Day to day supervision of the contract operation, including the line management and development of the team.
Create and maintain KPI and management reports to demonstrate operational performance and efficiency's.
Oversee all processes and procedures to ensure all targets are achieved and, where possible, exceeded; ensure that all areas of operational responsibility run in line with plans and are completed on schedule to the standards required by the company and the customer.
Achieve the highest standards of productivity, quality and efficiency as well as looking after our stock accuracy.
Create an environment of respect amongst all team members through own example.
Analyse stock holding and provide updates to customer and management as appropriate
Develop and maintain effective communications with other contract leads, customer and demonstrate the ability to build rapport and influence stakeholders.
Prioritise and re prioritise work as required, to ensure completing and changing deadlines are met and resourced effectively in accordance with budget.
Ensure all staff are involved in the success of the operation through continual feedback and positive communication and are motivated to ensure that operational procedures and standards are maintained.
Provide a proactive approach and commitment to continuous improvement through development of the team and departmental procedures, through regular reviews and identification of training needs.
Ensure compliance with Health & Safety legislation for all team members and conduct audits as necessary.
Ensure housekeeping standards are maintained to the highest levels at all times.
Respond constructively to internal and external customer requests.
Escalate concerns to the senior management team within a timely manner through the normal escalation route.
In addition to these duties, you may be required to undertake other duties in line with the needs of the business, where appropriate training will be provided, you will need to be flexible around peak periods and have a hands on approach to all tasks.Profile

The successful candidate will live within a commutable distance to Medway and hold the following attributes:

site operational experience in the retail fashion logistics sector.
Team management: Supervising the day-to-day warehouse operation to ensure efficient and effective utilisation of an operational team of up to 10 staff.
Performance and development of staff to align and motivate the team to deliver and exceed customer expectations.
Client Management and Communication: Ability to develop, manage, and cultivate relationships with the customer to help support planning and execution of strategic goals
Planning and Problem solving: Demonstrate a strong track record of problem solving and solid analytical skill capability, to look at and find solutions for a variety of operational challenges.Job Offer

The successful candidate will be rewarded with a competitive salary and other benefits
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