About the Role
An established and growing roofing and construction contractor based in Sussex is seeking a dynamic General Manager to lead and coordinate all internal operations. With a strong presence across the South of England, the company delivers high-quality roofing solutions — both flat and pitched — across a range of commercial, residential, and local authority projects.

This senior-level role will take responsibility for the overall performance and smooth running of the office, including HR, compliance, finance coordination, and operational oversight. Reporting directly to the Directors, you'll play a critical role in supporting strategic business growth and ensuring internal teams are aligned, efficient, and well-resourced. The Operations Manager and other departmental heads will report into this position.

This is not a site-based or project delivery role, but a central leadership position with broad oversight across people, systems, and business performance.

Key Responsibilities

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Lead the day-to-day running of the office and support functions, including HR, administration, compliance, and internal coordination.

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Line-manage the Operations Manager and key department leads, ensuring smooth workflows and aligned priorities across all functions.

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Oversee internal processes and systems, driving continuous improvement in operational efficiency.

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Manage all HR-related matters including recruitment, onboarding, performance management, and employee wellbeing.

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Ensure compliance with industry regulations, health & safety standards, and company accreditations.

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Monitor business performance and work with Directors to deliver strategic and commercial objectives.

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Maintain regular reporting and high-level visibility of project performance without being directly involved in delivery.

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Foster a positive, team-oriented culture and act as a central point of leadership within the business.

What We're Looking For

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Proven experience in a General Manager, Business Manager, or senior leadership role within the construction or roofing sector.

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Strong understanding of the construction lifecycle, with specific roofing experience being an advantage.

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Skilled in team leadership, and office-based operations.

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Commercial awareness with the ability to support financial planning, resource allocation, and process development.

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Excellent organisational, communication, and interpersonal skills.

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Proficient in Microsoft Office and familiar with project or business management systems.

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A confident, solutions-focused leader with the ability to work closely with Directors and represent the business professionally