All C-A-L Ranch Stores employees are required to complete and pass a pre-employment drug screening. Assistant Store Managers are required to complete and pass a fit for duty pre-employment physical. Assistant Store Managers are required to complete and pass an extended background screening.
Reports To: Store Manager
FLSA Status: Non-Exempt
Supervises and coordinates activities of workers in a department of retail store by performing the following duties. Supervises and coordinates activities of workers throughout the store during shifts when store manager is not present by performing the following duties.
Essential Duties and Responsibilities:
Responsible for areas of the store as specified by Store Manager.
Plans and prepares work schedules and assigns employees to specific duties. Assigns duties to workers and schedules break periods, work hours, and vacations.
Responsible for helping with financial performance of store, merchandise placement, sales, expense management and achievement of profitability goals.
Coordinates sales promotion activities and prepares, or directs workers preparing merchandise displays.
Supervises employees engages in sales work, taking of inventories, reconciling cash with sales receipts, keeping operating records, or preparing daily record of transactions for Accountant, or performs work of subordinates, as needed.
Trains workers in store policies, department procedures, and job duties. Orders merchandise, supplies, and equipment.
Orders merchandise, supplies and equipment. Records delivery of merchandise, compares pack list with received merchandise. Reports discrepancies to control costs and maintain correct inventory levels.
Inspects merchandise to ensure it is correctly priced and displayed.
Recommends additions to or deletions of merchandise to be sold in department.
Listens to customer complaints, examines returned merchandise, and resolves problems to restore and promote good public relations.
Able to operate pallet jacks, forklifts, and miscellaneous carts in a safe manner. Become forklift certified, and maintain certification.
Assists sales workers in completing difficult sales.
Approves checks written for payment of merchandise purchased in department.
Plans department layout or merchandise or advertising display.
Locks and secures store.
This position requires the ability to safely handle firearms and adhere to all company, state, and federal firearms regulations. This position also requires that you process all firearms transactions in an efficient manner in accordance with all internal policies, procedures, and applicable law. This position initiates 4473 forms with customers and is responsible for conducting final check of applicable company, state, and federal forms prior to a firearm being transferred to the customer.
Assistant Managers must be physically present at the C-A-L Ranch Store. Regular and predictable attendance is required. Work schedules are completed weekly, please inform the Store Manager immediately if you know you will not be able to work a shift you have been assigned.
While performing the duties of this Job, the employee is regularly required to stand; walk; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee is frequently required to use hands, balance and talk or hear. The employee is occasionally required to sit. The employee must regularly lift and /or move up 50 lbs. occasionally engaging in assisted lifting over 50 lbs.
Employee must be able to understand and communicate effectively in the English language, both verbally and in writing.
Assistant Manager’s role is to model desired behaviors and create an environment and culture in which employees are able to work safely. The Assistant Manager is held accountable for all safety policies and conditions in and around their store. They are required to work effectively with their manager and Loss Prevention as a member of the Safety Committee.
Directly supervises employees in the area of the store specified by the Store Manager. Carries out supervisory responsibilities in accordance with the C-A-L Ranch stores policies and applicable laws. Helps the Store Manager select, train, and develop hourly employees. This includes interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Effectively helps the Store Manager with monthly store meetings and monthly safety meetings. Create work schedules for employees. Approve employee timecards. Take personal ownership for implementation of C-A-L Ranch Stores programs and initiatives on merchandising and cost management. Helps the Store Manager achieve consistency in merchandising execution, and the operational process in the store. Handle and resolve escalated customer issues. The supervisory duties listed above will be your primary duties. You will spend more than 50% of your time on these duties.
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Ethics - Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Accepts responsibility for own actions; Follow through on commitments.
Dependability – Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours when necessary to reach goals; Completes task on time or notifies appropriate person with alternate plan.
Project Management – Develops project plan; Coordinates projects; Communicates changes and progress; Completes projects on time and budge; Manages project team activities.
Cost Consciousness – Works within approved budget; Develops and implements cost saving measure; Contributes to profits and revenue; Conserves organizational resources.
Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience- High school diploma or general education degree (GED); related experience and/or training; or equivalent combination of education and experience.
Language Skills - Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Mathematical Skills - Ability to calculate figures and amounts such as discounts, interest, percentages.
Reasoning Ability - Ability to apply common sense and understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Computer Skills - To perform this job successfully, an individual should have working knowledge of Internet software; Inventory software; Payroll systems and Spreadsheet software.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the assistant manager is regularly required to stand; walk; reach with hands and arms and stoop, kneel, crouch, or crawl. The assistant manager is frequently required to use hands, balance and talk or hear. The assistant manager is occasionally required to sit. The assistant manager must regularly lift and /or move up 50 lbs. occasionally engaging in assisted lifting over 50 lbs.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is occasionally exposed to moving mechanical parts; fumes or airborne particles and outside weather conditions. The noise level in the work environment is usually moderate.
C-A-L Ranch Stores’ business history encompasses more than 55 years of providing retail sales of general merchandise and farm supplies to consumers in Southeastern Idaho. In more than 50 years of successful retail business, C-A-L Ranch Stores has grown from a single store operator to a regional retailer with twenty-five stores across Idaho, Utah, Nevada and Arizona and a Distribution Center located in Payson, Utah. The company is privately held and still based in Idaho Falls, Idaho. C-A-L Ranch Stores appeals to consumers who work, play, love and live the Farm & Ranch and Western lifestyle. Our mix of merchandise includes ranch and farm supplies, livestock, equine, pet feed and accessories, work & western apparel and footwear as well as shop equipment, tools, hardware, lawn & garden supplies, and outdoor sporting goods. Come ride with us at C-A-L Ranch Stores!
Role: Assistant Manager
Location: Idaho Falls,
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