Permanent Job
Customer Service Order Processor
Altrincham - great commuting distance from Sale / Hale / Trafford /Wythenshawe.
£24,000 per annum
Fully Office Based - no Hybrid
Hours are Mon to Fri 9am to 5.00pm with 1 hour lunch break. (35 hour working week).
Free Parking

Do you love Customer Services?
Have you got experience processing orders?
Are you passionate about people, skilled at multitasking, and ready to be the friendly voice behind a trusted business?

We're looking for an enthusiastic Customer Service and Orders Administrator to join this successful manufacturing company.

As a key point of contact for customers, you'll build strong relationships, provide timely support, and ensure orders and deliveries are coordinated with care and precision. You'll thrive in a fast-paced, customer-first environment and contribute directly to the success of the sales and logistics process. You can also earn bonus each month linked to performance.

You'll be handling a range of duties including:

Providing outstanding customer service via phone and email.
Processing and managing customer orders using ERP systems.
Liaising with internal teams and external logistics partners.
Issuing invoices and resolving queries related to accounts or product delivery.
Collaborating with the sales team to meet customer needs.
Managing complaints thoughtfully and professionally.
Supporting with general administrative tasks as needed.We welcome people from all backgrounds and experiences who bring:

Previous experience in order processing, invoicing, or a sales/procurement environment.
Familiarity with ERP/SAP systems.
A positive attitude, exceptional communication skills, and a proactive, solution-driven mindset.
Great organisation, attention to detail, and the ability to handle a variety of tasks at once.We value your wellbeing and offer a range of benefits, including:

28 days annual holiday 8 bank holidays.
Summer and Christmas closures to support work-life balance.
Private health insurance and digital GP services for you and your family.
Company pension scheme and death-in-service benefit.
Bonus schemes and paid sick leave.
Free parking and secure bike storage onsite.My client is committed to fostering a diverse, inclusive workplace where everyone feels welcome and empowered. If you're excited about this role but your experience doesn't align perfectly, we'd still love to hear from you.

Does this sound like something you could be interested in?

To discuss the role in more detail and review a job description please call Ruth on (phone number removed) or email (url removed) today.

This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview.

Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time