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DATE ADDED: Thu 11/10/2018

CSR - Customer Service Representative - Bilingual Is A Plus!

Framingham, USA
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COMPANY: INNOX INCORPORATED

Job Description

 

We are seeking a Customer Service Associate to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Bilingual abilities in Spanish are a major plus for the role but are not necessary to apply.

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills


Role: CSR - Customer Service Representative - Bilingual is a Plus!
Job Type:
Location: Framingham,

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