IT Infrastructure Technician Location: Central Bristol (Fully On-Site) Salary: Up to £28,000 p/annum CPS Group are supporting a client in Central Bristol who are looking for an IT Infrastructure Technician to join their team. This is a hands-on role where you'll provide day-to-day IT support across the business, implement solutions, and ensure systems and infrastructure run smoothly. The IT team is at the heart of the organisation, enabling departments to work effectively and securely. From maintaining infrastructure to helping colleagues with everyday IT needs, you'll play a key role in keeping the business connected and operational. Key Responsibilities: * Install and configure software, hardware, and equipment * Provide IT support to staff in person, by phone, and via email * Troubleshoot hardware, software, and network issues * Prioritise and manage open support tickets * Maintain and support communication and network infrastructure * Produce documentation, reports, and guides to support IT processes * Manage compliance tasks, including Cyber Essentials certification Skills & Experience:* IT degree or equivalent qualification/experience * At least 6 months' experience in a fast-paced IT support/helpdesk role * Strong technical skills and knowledge of IT systems and infrastructure * Clear and confident communicator with strong relationship-building skills * Proactive and adaptable, with a problem-solving mindset If you're interested in this opportunity, please send your CV to Sam John at to arrange a confidential conversation.By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found here https://company-policies