Taking inbound calls providing technical support to customers.
Will utilize the provided training and resources, sound reasoning skills, inquiry, troubleshooting tools, to resolve product and customer questions.
Will confidently interact with customers utilizing professional written and verbal skills as well as strong customer empathy.
Welcoming, fun and engaging environment. Agents are well supported and Growing and expanding call center environment
Hours must be available
5am-6pm Mon to Fri, 7am-4pm Sat, Closed Sun
Hands-on training from day one!
Min Qualifications Required:
HS Diploma or GED
Excellent Customer Service Skills!
Will take about 25-35 calls per day
Must have professional and empathetic customer service skills
Role: Technical Customer Service Representative
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