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Date Added: Wed 16/06/2021

Inside Sales Representative

Seattle, WA, US
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Company: CORFINI GOURMET

Job Type: Permanent, FullTime

Job Description

What started in the summer of 2004 to bring unique items to Seattle's best restaurants has expanded considerably to offer the best selection of protein items in the Pacific Northwest. As we continue to grow, we remain true to our core values of combining sustainable, local programs with excellent customer service and competitive pricing. We also pride ourselves in being a chef-driven company that is committed to being an unrivaled leader and educator of all proteins, nose to tail.

From our warehouses in Seattle, Portland and South San Francisco we serve a wide range of customers; including Restaurants, Grocers, Catering Companies, Foods Trucks, Corporate Food Service, Healthcare, and Educational facilities throughout the PNW. Our customers consider us to be a leading distributor amongst our peers for clean beef, poultry, pork, lamb and other game programs.

The Inside Sales Representative works with customers to deliver on what they want, create solutions and ensure a smooth sales process.

Duties and Responsibilities are as follow:
· Answer phones and emails, take orders, and resolve customer questions

· Upsell, offering alternatives to move items on the push list

· Update customer contact information and seek new ways to become efficient

· Control all customer complaints and issues; follow up with customer to ensure resolution

· Support the sales team with pricing, cost, and item information

· Manage House accounts

· Produce and email Corfini Seafood Fresh daily price list

· Upload price lists

· Make outgoing calls

· Create new seafood codes for Fish list

· Other duties as required

Required Knowledge and Skills:

· Ability to communicate and interact with all employees, managers, and customers

· Ability to remain calm, professional, and unbiased towards all employees, managers, and customers

· Ability to deal with multiple phone lines while maintain a high level of customer service

· Ability to work with minimal supervision

· Advanced computer literacy (EIC, Canopy, Word, Excel)

· Detail Oriented

· Demonstrated Product Knowledge

· Positive attitude under stressful situations

Physical Requirements

· Ability to sit for long periods throughout shift

Competitive Salary + Benefits

Prospective candidates will go through a pre-employment interview. Job offers are contingent upon successful completion of a background check.

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Referral program
  • Vision insurance

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