Housing Officer - Managed Agents Team | Hybrid - Manchester / Carlisle / Liverpool

£30,302.64 salary
Fixed Term Contract - 6 months (potential to extend)
Must have access to a car
We are currently recruiting for a Housing Officer to join a national housing provider within their Managed Agents team on a fixed term basis.

This role will involve managing a portfolio of dispersed properties across the Northwest while working closely with care providers, local authorities and third-party managed agents to ensure high quality housing management services are delivered.

Key Responsibilities

Manage a portfolio of properties within a designated patch
Carry out tenancy sign-ups, tenancy reviews and property visits
Support allocations, lettings and tenancy management
Work closely with care providers and third-party partners supporting vulnerable tenants
Respond to property issues and escalate where required
Manage tenancy issues including arrears and low-level ASB
Maintain accurate records and meet service KPIs
Liaise with internal teams to ensure effective housing service deliveryThe role requires strong stakeholder management as you will act as a key contact for local managed agents and partner organisations. 

Candidate Requirements

Previous Housing Officer / Housing Management experience
Understanding of housing legislation and tenancy types (ASTs, licences etc.)
Experience working with vulnerable tenants or supported housing
Ability to manage a dispersed housing patch independently
Strong communication and stakeholder management skills
Confident working both remotely and visiting properties
Candidates from supported housing providers or care providers with housing exposure may also be considered. 

Additional Information
Hybrid working
Office bases available in Manchester, Carlisle or Liverpool
Travel across the Northwest required (typically once per week)
Enhanced DBS required
Mileage reimbursed