Job Title: Senior Account Executive

Location: New Milton

Division: Insurance

Contract Type: Permanent

Hours: 35 hours per week-Monday to Friday

Our client based in New Miltonis a highly respected, trusted broker specialising in providing comprehensive insurance cover for property management, resident management and right to manage companies. As a Senior Account Executive, you will be responsible for:

• Providing customer centric insurance products for the client’s clients
• Ensuring all enquiries dealt with in a professional and timely manner
• Ensuring compliance with FCA requirements

Main Responsibilities:

• Day to day management of a portfolio of commercial.
• Liaising with clients, brokers, and insurers in the administration of contracts of insurance.
• Preparing and issuing new business & renewal terms and quotations.
• Ownership and handling of consumer and commercial property claims in accordance with FCA requirements and authority levels
• Ensuring stakeholders are regularly engaged and updated with claims information.
• Dealing with client queries via multiple channels - e.g. email, telephone, post - in a timely and professional manner
• Provide a superior service to all internal and external customers.
• Support the companies strategic and operational goals.

Skills and Experience:

• Preferably educated to A 'Level standard, but as a minimum 5 'C’ grade or above GCSE passes (or equivalent) including English and Maths
• Significant experience of working within a property insurance operation either for an insurance company or broker
• Extensive knowledge of property insurance (commercial and consumer)
• Extensive customer service experience
• Experienced in the use of Microsoft applications
• Excellent communication skills, both verbal and written
• Comprehensive knowledge of FCA obligations relevant to insurance provision
• People management experience
• Adaptable and able to work under pressure and to tight timelines.

The benefits of working for the company include free parking, free fruit, discounted gym membership, a true work-life balance and the opportunity of growth and progression. In addition to the core benefits, they also offer a range of exclusive discounts on extra benefits to help you and your family make the most of your money, safeguard your future and look after your health.