Facilities Management (FM) Manager - Building Services (M&E)
Location: Canary Wharf
Project Type: Major Commercial Building - Financial Services Sector
Position Type: Permanent
Package: £65k - £70k per annum DOE

Role Overview
The Facilities Management (FM) Manager will oversee the handover, operation, and long-term maintenance of all Mechanical and Electrical (M&E) services within a major commercial office building in Canary Wharf.
The role will manage the transition from project completion into full operational facilities management, ensuring all building systems are properly commissioned, documented, and maintained. Following handover, the FM Manager will retain ongoing responsibility for the performance, compliance, and lifecycle management of the building's M&E infrastructure, ensuring safe, efficient, and reliable operation.

Key Responsibilities

Project Handover & Transition

Manage the transition from construction to operational facilities management.

Review commissioning documentation, O&M manuals, warranties, and asset registers.

Ensure all building systems are fully tested, compliant, and ready for operational use.

Coordinate with project teams and contractors to resolve outstanding issues.

Implement operational procedures and maintenance strategies.

Mechanical & Electrical Systems Management
Oversee the operation and maintenance of building services including:

HVAC and ventilation systems

Electrical distribution systems

Standby generators and UPS systems

Building Management System (BMS)

Fire detection and life safety systems

Lighting and emergency lighting

Water services and pumps

Ensure all plant and equipment operate safely and efficiently.

Long-Term Facilities Management
Following project completion, the FM Manager will assume permanent responsibility for building operations, including:

Management of all M&E infrastructure

Asset lifecycle planning and replacement strategies

Performance optimisation and service improvement

Support of tenant operational requirements

Planned Preventative Maintenance (PPM)

Develop and manage planned preventative maintenance programmes.

Ensure compliance with statutory regulations, industry standards, and manufacturer guidance.

Maintain accurate maintenance records and asset registers.

Compliance & Safety
Ensure compliance with all relevant UK regulations including:

Health & Safety at Work Act

Electricity at Work Regulations

Fire Safety Regulations

Legionella control requirements

Industry maintenance standards such as SFG20

Maintain documentation and ensure audit readiness.

Contractor & Operational Management

Manage specialist maintenance contractors and service providers.

Monitor performance against service levels and KPIs.

Review Risk Assessments and Method Statements (RAMS).

Manage reactive maintenance and incident response.

Identify operational improvements and energy efficiency opportunities.

Financial & Reporting

Manage maintenance budgets and service costs.

Produce operational and performance reports.

Plan long-term capital replacement for building assets.

Required Experience

Experience in Facilities Management or Building Services Management

Strong knowledge of Mechanical and Electrical systems

Experience in commercial office or critical infrastructure buildings

Experience managing commissioning and project handover

Familiarity with Building Management Systems (BMS)

Qualifications (Preferred)

HNC / HND / Degree in Building Services, Mechanical or Electrical Engineering

IOSH or NEBOSH Health & Safety qualification

Membership of professional bodies such as:

Chartered Institution of Building Services Engineers

Institute of Workplace and Facilities Management

Role Objective
To ensure the successful handover and long-term management of all Mechanical and Electrical services, maintaining a safe, compliant, and high-performing building environment