Title: Operations Group Manager - Single Client

Location: Based across our clients international portfolio but predominantly based London, Reading

Salary: £60k

Benefits:

• 33 Days holiday including bank holidays
• Plus your birthday off
• 3 volunteering days
• 3 days grandparent leave
• 24 weeks enhanced maternity leave
• Secondary carer leave
• Wedding/commitment day leave
• Free meals on shift
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance
• Discounts available on our Perkbox app; high street shops, holidays & cinema
• Wellbeing hub
• Access to employee assistance programme
• Cycle to work scheme

Here at BaxterStorey we currently have an exciting opportunity for a talented Operations Manager to develop and lead a team of General Managers and Head Chefs located across our client's nationwide contract portfolio, to provide exceptional Hospitality and catering services.

As the Operations Manager, you’ll oversee a unique portfolio of offices, ensuring world-class standards, operational efficiency and financial delivery. The perfect candidate will understand how to collaboratively work with a passionate and talented team ensuring they have the autonomy to affect the direction of their business with a shared vision of outstanding service delivery.

We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves

As a member of the BaxterStorey family, you will have access to a supportive and inclusive work environment that encourages growth and celebrates diversity. Investing in your development and provide ongoing training to ensure that you have the skills and knowledge to thrive in your role whilst being dedicated to ensuring your work-life balance thus enabling you to pursue your passion for hospitality while also taking care of yourself.

• Strategic Leadership: Manage and inspire your team, fostering a culture of collaboration, innovation, and excellence.
• Financial Oversight: Analyse financial data to create actionable strategies that drive profitability and efficiencies.
• Innovation Driver: Identify emerging food trends and craft innovative offerings that delight our customers.
• Training & Talent Development: Ensure workplace training and learning is afforded to all employees. Develop a personalised talent programme that aligns with the organisational needs
• ESG Leadership: Develop and execute cutting-edge environmental, social and governance strategies that ensure we remain a leader in this field.

Some international travel will be required with this role but home location will be London and Reading

• Proven experience managing large-scale, multi-site operations in the catering and hospitality industry.
• Analytical mindset, with the ability to interpret financial data and customer insights to shape winning strategies.
• A track record of driving innovation in food services and embracing new trends.
• Strong presentation skills and the charisma to influence stakeholders at all levels.
• A leader who champions health & safety, diversity, and inclusion.
• Natural people developer with a focus for training, motivating, and building high-performing teams.
• A foodie at heart, with a genuine passion for the industry and an insatiable appetite for growth.

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Join us, and be part of the food revolution!

BaxterStorey Values:

ALWAYS VISIONARY

We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.

WHOLEHEARTEDLY POSITIVE

We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.

CREATIVELY COLLABORATIVE

We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS

We work together as a team to lead by example, protecting the planet and supporting local communities.

Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.

BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.

Join us and bring your unique perspective to our team.