Sales Administrator
Location: Edinburgh, EH3 8EG
Salary: up to £35k
Contract: Temporary- 12 months

Grafton Recruitment are recruiting for a Sales Administrator for one of their busy, leading clients in Edinburgh. You will be supporting a team of sales and presales, offering administrative support to a busy and fast-growing business.

Duties of a Sales Administrator:

Update Salesforce and other systems with relevant information on sales opportunities and customer orders
Process Sales Order on Salesforce and on Websupport
General administration duties, such as filing, scanning, answering calls, emails, queries
Issuing quotes, processing orders, monitoring order shipments, escalating orders, monitoring stock level
Manage the administration of the customer licencing process
Manage the Mobile VideoTrial forms/trial requests
Managing the customer front end of the chargeable RMA process- you will then confirm whether the repair is chargeable or not, if the customer is out of warranty you will provide the customer with a quotation for the work to be completed
Management of new sales leads received
Responsibilities as a Sales Administrator:

Must have proficient IT knowledge, ability to use all Microsoft offices
Ability to pick up new systems
SalesForce experience is desirable, but not essential
Administration experience
Excellent telephone manner
Ability to prioritise workload, organise and meet agreed deadlines
Attention to detail
Excellent customer service skills
If you think you meet the above criteria, please apply directly through the link or contact Chloe Sims on / (phone number removed)

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