As Customer Service Administrator you will be working as part of a supportive team who deliver first class service to their customers. The role is full time and permanent working onsite in their Brackley office. The company have been established since 2010 and has grown to over 300 locations. Hours are Monday to Friday 8.30 am to 5.00 pm and offering a starting salary of up to £26,500. This role will suit a customer service professional who wants to grow with the business.

Purpose of the role:

To deliver high levels of customer service working with major corporate accounts. The role is busy and varied and involves interacting with customers on a daily basis.

Key Accountabilities for The Customer Service Administrator:

Creating job records, maintaining the database

Responding to customer queries

Dealing with any queries, customer complaints

Dealing with contract renewals

Managing purchase orders

Scheduling invoices

Processing and uploading orders

Liaising with customers daily basis regarding quotes, work orders, providing updates

Portal management

Organising quotes

Scheduling invoices

Uploading and processing orders

Liaising with internal teams including business development managers

Credit control for key accounts

Key Skills Required for the Customer Service Administrator:

High levels of customer service over the phone and by email

Solid administration skills

Highly organised with excellent levels of attention to detail

Adaptable in a changing environment

Credit control experience would be ab advantage

Strong IT skills

What's in it for you?

A starting salary of up to £26,500

Based onsite Mon - Fri 8.30 - 5.00 pm (30 mins lunch and two 10 min breaks)

23 days hol + bank hols (you can also buy and sell hols days)

Birthday day off (after one year service)

Training, development and progression

Annual performance and company related bonus

Associate days, socials

Associate equity program

Plenty of free parking