We are currently recruiting on behalf of our client for a Housing Officer to join their team on a temporary 4-month, part-time basis. This is an exciting opportunity for a motivated individual to provide front-line housing management services that make a real difference to people's lives.

Location: Primarily office-based with hybrid working options available
Duration: 4 months
Start Date: As soon as possible
Hours: Part-time (flexible)

Role Overview:

In this role, you will manage a defined patch of properties, supporting residents and delivering key housing services. You'll handle property lettings, income-related support, tenancy management, and address community issues such as anti-social behaviour.

Key Responsibilities:

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Coordinate the letting process for vacant homes, from viewings to tenancy sign-ups, ensuring compliance and great customer experience.

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Conduct home visits with new tenants to check on their settling-in process and follow up on any issues.

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Carry out pre- and post-tenancy inspections, ensuring properties meet required standards and liaising with contractors when needed.

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Support residents to manage rent and service charge payments, offering guidance, referrals, and liaising with financial support services.

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Respond to tenancy breaches, including anti-social behaviour or safeguarding concerns, and work closely with external agencies when needed.

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Keep accurate tenancy records and assist with changes such as joint or sole tenancy updates.

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Monitor health & safety across properties via scheme inspections and joint walkabouts, highlighting and commissioning improvements where necessary.

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Promote resident engagement through consultation and involvement initiatives