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DATE ADDED: Mon 08/07/2019

Programme Coordinator

Rogerstone, UK
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JOB TYPE: Permanent

SALARY: £20000 - £21000/annum

Smart Solutions have an opportunity for a Programme Coordinator based in Rogerstone

The Programme Coordinator serves as a customer liaison within the company. Working alongside the Programme Managers assisting and supporting in the coordinating of projects, schedules and tracking progress; providing excellent customer service.

Key Responsibilities

* Working with the PM's and Programme Leads (PL), ensure customer orders are built and dispatched within the agreed timescales.

* Report open order book status with input from the PL.

* Attend meetings on behalf of the Programme Managers (when required)

* Liaise with various departments within the company, collating information and relaying it to the Programme Manager

* Supply of required information to customers

* Collate open order books, and customer reports

* Responsible for development of allocated House Accounts working in conjunction with Programme Manager and the Business Development Manager on the development of others when required.

* Quotation preparation and release (for allocated House Accounts)

* Managing the price books and maintenance/improvement of gross margin

* Service Delivery

* Ensure specific customer requirements are supported

* Monitor and action issues arising from key performance indicators in conjunction with Programme Manager.

* Attend Customer Review Meetings where appropriate.

* Setting of Sales Plan for allocated house accounts

* Assist in recovery of claims where appropriate

Desireable Skills and Experience

* A minimum of 5 Grade C+ GCSE's

* Good Communication skills, both verbally, and written

* Strong customer service ethic

* Good interpersonal/ relationship building skills

* Complete Ownership essential

* Excellent attention to detail

Strong IT skills including Microsoft Excel, Word and Powerpoint

An up to date CV is essential for this role

Unfortunately, due to the high volume of applicants we are unable to contact every applicant. If you have not received a response within 14 days, please assume your application has been unsuccessful.

For the purposes of the Conduct Regulations, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business
Role: Programme Coordinator
Job Type: Permanent
Location: Rogerstone, Gwent,

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