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DATE ADDED: Wed 17/10/2018

Office Assistant / Dispatcher - Room For Growth!

Stuart, USA
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COMPANY: A/C CARE: HEAT & AIR

Job Description

We are a growing air conditioning company servicing the treasure coast & looking for an exceptional dispatcher to help us better serve our customers.

Responsibilities:

  • Meet and greet visitors in a professional manner.

  • Be professional and establish customer rapport, encouraging repeat business.
  • Respond to customer requests, resolving issues and ensuring quality customer service experiences.
  • Evaluate customer calls and assign the best technician to each service appointment.

  • Manage the whereabouts and needs of technicians in the field.
  • Update customers throughout the day on the technician s progress.
  • Schedule seasonal maintenance visits.

  • Maintain customer database with current information.

  • Help maintain the overall cleanliness and organization of the office space.

  • Perform other duties as directed by the Office Manager such as filing, running errands, picking up parts, etc.

 

Requirements:

  • Must be professional and courteous.

  • Proficiency in Microsoft Office (including Word, Excel, Outlook)

  • Proven track record in excellent customer service.

  • Highly motivated, flexible and great attitude on life.

  • Bachelor’s degree is a plus, high school diploma required.

  • Must be able to pass a background check.

  • Ability to handle stressful situations, disgruntled clients, and respond friendly and calmly to both clients and coworkers.

 

BENEFITS:

Health Insurance - 100% Employee Covered following 90 days

Paid Vacation/Paid Sick

Dental & Supplemental Insurance

7:30 - 4:30pm with 1 hour lunch

Company Description
A/C Care's mission is to become the number one HVAC service company on the Treasure Coast and we know we can get there by hiring the best in the business. That could be you!


Role: Office Assistant / Dispatcher - Room for Growth!
Job Type:
Location: Stuart,

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