Business Process & System Manager

The Manufacturing Business Process & System Manager will sit within the team who is the partner of the manufacturing site and a key driver of the transformation journey. You will work with relevant business stakeholders to strategically identify business process improvement opportunities and IT technological solutions for those. You will be a part of the leadership teams to work with the business and 3rd party vendors to deploy new manufacturing business systems/IT solutions from end to end. You will continue to support the life cycle of the system post deployment through improvements, upgrades, interface support, security compliance management, licence & service contract management & PC hardware strategy. You will develop and grow your team to deliver the best service to business customers.

You will need to work with the Senior Manager, ERP & Manufacturing Business Systems and other members to shape the team further to deliver value-added partnership & transformation objectives.

What are we looking for?

Must-have:

• Degree or equivalent qualified (no specific subject required)
• Experience working with pharma production, engineering and relevant business stakeholders to deploy IT systems to a pharma manufacturing site
• Experience deploying and managing life cycle of an MES solution in an GxP environment with experience in Tulip platform an advantage
• Good knowledge blend of pharmaceutical manufacturing business and business processes and IT system components
• Knowledge of deviation management, change control management & computer system validation in GxP environment
• Team leadership experience

Advantage:

• Experience of application management & configuration management in ServiceNow
• Experience of general IT system lifecycle management
• Project management